Back-office operations, engineered for practice performance
A modular portfolio you can adopt individually or combine into a full back-office program.
Medical Billing & Coding
Accurate ICD-10, CPT, and HCPCS coding at just 3.5% of collections — and we back-chase all cash-pay and deductible balances at no extra cost.
- 3.5% of collections — simple, transparent pricing
- Cash-pay & deductible back-chasing included free
- Certified coders, compliance-first workflows
- Denial-aware coding QA
Revenue Cycle Management
End-to-end RCM designed to lift collections, reduce denials, and shorten A/R cycles.
- Payer strategy and follow-up
- Denial trending and appeals
- A/R aging management
- Executive-ready dashboards
HEDIS Agent for Practices
A dedicated HEDIS agent who works your measures year-round — closing care gaps, chasing records, and improving your quality scores.
- HEDIS measure tracking & gap closure
- Medical record retrieval and review
- Provider and patient outreach
- Quality score reporting for payers
Credentialing Services
Payer enrollment and provider credentialing across major commercial and government plans.
- CAQH setup and maintenance
- Payer application follow-up
- Recredentialing tracking
- Group and individual enrollments
Prior Authorization
Documentation, submission, and payer follow-up designed to shorten approval timelines.
- Medical necessity documentation
- Peer-to-peer coordination
- Status tracking
- Denial appeals support
Virtual Front Desk & Scheduling
Live phone coverage, scheduling, reminders, and patient communication for provider offices — from $899/month.
- 20 hrs/week — $899/month
- 30 hrs/week — $1,249/month
- 40 hrs/week — $1,599/month
- Inbound and outbound calls, scheduling & reminders
- Referral coordination
EMR / Practice Workflow Support
Template cleanup, task routing, and workflow tuning inside your EMR so your team spends less time clicking.
- Template and macro cleanup
- Task and inbox routing
- Documentation workflow support
- Staff training and SOPs
Workers' Compensation Administrative Support
Administrative support for workers' comp intake, authorizations, documentation, and billing.
- WC intake and eligibility
- Authorization tracking
- Documentation coordination
- WC billing follow-up
Full Back Office Package
An integrated program that combines billing, credentialing, front desk, and reporting under one team.
- Single point of contact
- Weekly KPI reporting
- Unified workflows
- Scales with your practice
Why RapidMDnow is automating insurance work
Less Time on Insurance. More Time on Patient Care.
Insurance eligibility and prior authorization consume a significant amount of medical-office staff time. RapidMDnow is using secure digital workflows and automation to simplify these processes for patients and our care team.
Industry survey data below is from MGMA — not RapidMDnow's own operational results.
of practice leaders identified eligibility and prior authorization as their staff's most time-consuming phone task.
Source: MGMA Stat, March 2026of surveyed medical practices reported hiring or reassigning staff to manage prior authorization requests.
Source: MGMAreported that at least three employees are typically involved in completing a single prior authorization request.
Source: MGMAreported spending more than 35 minutes on average on a single prior authorization request.
Source: MGMAA Better Way to Handle Insurance
RapidMDnow is building digital tools that help patients and staff:
- Verify insurance eligibility electronically
- Reduce insurance-related phone calls
- Identify coverage issues earlier
- Submit structured prior authorization requests
- Track authorization status
- Reduce repetitive administrative work
- Route complicated cases to staff for personal assistance
Technology supports our team — it doesn't replace clinical judgment. Coverage and authorization information ultimately depends on the patient's health plan and does not guarantee payment or coverage.
Source: Medical Group Management Association (MGMA), 2025–2026
Let’s stabilize your revenue cycle and reclaim your team’s time.
Book a free 30-minute consultation. We’ll review your KPIs, denial trends, and staffing model — then map a plan tailored to your practice.